This Privacy Policy explains how YallaHomeGym (“Company”, “we”, “our”, or “us”) collects, uses, stores, and protects personal information obtained through https://digitalkrivi.com/ (“Website”).
We are committed to safeguarding the privacy of our customers, users, and business partners in accordance with applicable laws of the United Arab Emirates, relevant GCC consumer protection frameworks, and internationally accepted data protection principles.
1. Information We Collect
We may collect personal and technical information when you interact with our Website, place an order, request a quotation, or contact us. This may include, but is not limited to, your full name, contact details, email address, billing and delivery address, payment-related information, and communication records.
We may also collect non-personal information such as IP address, browser type, device information, and website usage data to improve functionality, security, and user experience.
2. Purpose of Data Collection
Personal information is collected strictly for legitimate business purposes, including order processing, delivery coordination, customer support, installation scheduling, account management, and compliance with legal obligations.
We may also use your information to communicate service updates, respond to inquiries, and, where consent is provided, send marketing or promotional materials relevant to our products and services.
3. Data Sharing & Disclosure
We do not sell, rent, or commercially exploit personal data. Information may be shared only with trusted third parties where necessary to complete transactions, such as payment service providers, logistics partners, or installation teams, and strictly on a need-to-know basis.
Disclosure may also occur where required by law, court order, or regulatory authority, in compliance with UAE legal obligations.
4. Data Security
We implement appropriate technical and organizational security measures to protect personal information against unauthorized access, misuse, loss, or disclosure. These measures include secure servers, controlled access protocols, and encryption where applicable.
Despite our best efforts, no data transmission over the internet can be guaranteed as completely secure. Users acknowledge and accept this inherent risk when using the Website.
5. Data Retention
Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected, comply with legal requirements, resolve disputes, and enforce contractual obligations.
Once data is no longer required, it is securely deleted or anonymized in accordance with internal data management policies.
6. User Rights
Users have the right to request access to their personal data, request corrections, or seek deletion of their information, subject to applicable legal and regulatory requirements.
Requests may be submitted by contacting us through the details provided below. We reserve the right to verify identity before processing such requests.
7. Cookies & Tracking Technologies
Our Website may use cookies and similar technologies to enhance user experience, analyze traffic, and improve performance. Users may control or disable cookies through their browser settings; however, certain Website features may not function properly as a result.
8. Third-Party Links
The Website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of such external sites. Users are encouraged to review third-party privacy policies independently.
9. Limitation of Liability
To the fullest extent permitted by law, the Company shall not be liable for any loss, damage, or unauthorized access arising from circumstances beyond reasonable control, including cyberattacks, system failures, or third-party actions.
10. Policy Updates
We reserve the right to modify this Privacy Policy at any time. Updates will be published on the Website, and continued use of the Website constitutes acceptance of the revised policy.
11. Contact Information
For privacy-related inquiries or data requests, please contact:
Email: support@yallahomegym.ae
Website: https://digitalkrivi.com/
Company: YallaHomeGym